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PRIVACY POLICY

 

A trusting relationship with our patients is particularly important to us. Therefore, we take the protection of your personal data - both in practice and in the operation of our website - very seriously. We always treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail address) is collected on our pages, this is always done on a voluntary basis. This data will not be passed on to third parties without your express consent. We also use suitable technical and organisational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

However, we expressly point out that data transmission on the Internet can have security gaps. We cannot guarantee complete protection of your data against access by third parties, even with the best data protection measures.

This data protection information applies to the data processing by:

Person in charge:

Ki.Nd _ Kinderwunschzentrum Niederrhein Practice Dr. med. Georg Döhmen (owner: Dr. med. Georg Döhmen) Madrider Str. 6 41069 Mönchengladbach Tel.: +49 (0) 2161 496 86-0 E-Mail: info@ki-nd.de

Data protection officer:

Ärzteberatung Marcus Fox GmbH Mr. Marcus Fox Schloßstraße 5-9a 45468 Mülheim an der Ruhr Tel.: +49 (0) 211 9421 4261 E-Mail: beratung@marcus-fox.de

Of course, the contact can also be arranged through our practice.

Server log files

The provider of our pages automatically collects and stores information in so-called server log files, which your browser automatically sends to us. These are:

  • Visited website
  • Time at the time of access
  • Amount of transmitted data in bytes
  • Source/reference from which you reached the site
  • Used Browser
  • Operating system used
  • IP address used in anonymous form

We process the data mentioned above for the following purposes:

  • Guarantee a smooth connection of the website,
  • Guarantee of a comfortable use of our website,
  • Evaluation of system security and stability and
  • for general administrative purposes.

The legal basis for the data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. Our legitimate interest follows from the above listed purposes for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person. A consolidation of this data with other data sources is not carried out. We reserve the right to check this data subsequently if we become aware of concrete indications of illegal use.

Cookies

We use cookies on our site. These are small text files that are stored on your computer and saved by your internet browser. Cookies do not damage your computer and do not contain viruses. They serve to make our offer more user-friendly, effective and secure.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us.

Most Internet browsers automatically accept cookies. However, you can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If you deactivate cookies, the functionality of this website may be limited.

The data processed by cookies is required for the above-mentioned purposes in order to safeguard our legitimate interests and those of third parties in accordance with Art. 6 Paragraph 1 Sentence 1 lit. f DSGVO.

SSL Encryption

For reasons of security and to protect the transmission of confidential content, such as the requests you send to us as the site operator, this site uses SSL encryption in conjunction with the highest encryption level supported by your browser. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If the SSL encryption is activated, the data that you transmit to us cannot be read by third parties.

Google Web Fonts

This website uses the Google Web Fonts service to provide access to a font library. Google Web Fonts is operated by

Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To integrate the fonts we use, your browser must connect to a Google server and download the font required for our website. Google thereby receives the information that our website has been accessed from your IP address. Google Web Fonts are used for the purpose of a uniform presentation of our website. The legal basis for the data processing is Art. 6 para. 1 lit. f DSGVO.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the Google privacy policy: https://www.google.com/policies/privacy.

Google Maps

This website uses Google Maps to display maps and to provide directions. Google Maps is operated by:

Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

In Google's privacy policy at: https://www.google.com/intl/de/policies/privacy you will find information about what data is collected and for what purpose. The additional terms of use for Google Maps can be found at: https://www.google.com/intl/de_de/help/terms_maps.html.

The operator himself will under no circumstances use the data entered in Google Maps, nor will he create any movement profiles or similar. The integration of Google Maps into our website serves the sole purpose of providing our patients with a simple tool to simplify the journey to visit our practice. Data entered in this regard will not be passed on by us.

Jameda Seal

On our Internet site, seals or widgets of

jameda GmbH, St. Cajetan-Strasse 41, 81669 Munich

integrated. A widget is a small window that displays variable information. Our seal also works in a similar way, i.e. it does not always look the same, but the display changes regularly. Although the corresponding content is displayed on our website, it is retrieved from the jameda servers at that moment. This is the only way to always show the current content, especially the current rating. To do this, a data connection must be established from this internet page to jameda and jameda receives certain technical data (date and time of the visit; the page from which the query is made; internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical information) that is necessary for the content to be delivered. This data is only used to provide the content and is not stored or otherwise used.

With the integration we pursue the purpose and the legitimate interest to present current and correct contents on our homepage. The legal basis is Art. 6 para. 1 f) DSGVO. We do not store the above-mentioned data due to this integration. Further information on data processing by jameda can be found in the data protection declaration on the website www.jameda.de/jameda/datenschutz.php.

Doctolib Online Appointments

For the technical implementation of the online appointment system, our practice uses the services of Doctolib GmbH, Wilhelmstraße 118, 10963 Berlin. Doctolib GmbH will process the personal and health data you provide in the course of the appointment process. You can read Doctolib GmbH's privacy policy here (https://www.doctolib.de/terms/agreement).

Doctolib GmbH takes all organizational and technical precautions required by current standards in order to comply with data protection requirements, in particular to protect data against unauthorized access by third parties. Your data is encrypted, transmitted and stored according to the latest standards. By using the online appointment booking service, you agree that the personal and health data provided or collected by you will be processed by Doctolib GmbH. We explicitly point out that you can also make an appointment without using the online appointment booking service, for example by calling the telephone number provided in the contact area.

Video consultation Doctolib

Currently, we will conduct some therapy or patient consultations via the video consultation of Doctolib, Doctolib GmbH, Wilhelmstraße 118, Aufgang C, 10963 Berlin. Doctolib is responsible for data protection. If you do not agree with this procedure, please let us know.

Rights of data subjects

Of course you have the right to receive information free of charge about the personal data stored about you. In addition, you have the right to correct incorrect data, block and delete.

If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. Data entered will be used exclusively for the purpose stated in each case.

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, cancellation, restriction of processing or opposition, the existence of a right of appeal, the origin of your data, if not collected by us, and the existence of automated decision making including profiling and, if applicable, meaningful information on the details of the data;
  • in accordance with Art. 16 DSGVO, to immediately request the correction of incorrect or incomplete personal data stored by us;
  • in accordance with Art. 17 DSGVO to request the deletion of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
  • pursuant to Art. 18 DSGVO, to demand the restriction of the processing of your personal data, if the accuracy of the data is disputed by you, if the processing is unlawful but you refuse to delete it and we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or if you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
  • in accordance with Art. 20 DSGVO to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • In accordance with Art. 7 Para. 3 DSGVO, you are entitled to revoke your consent to us at any time. This has the consequence that we may not continue the data processing, which was based on this consent, for the future and
  • complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or to the supervisory authority of our company headquarters.

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f. DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, if there are reasons for doing so that arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without indicating any special situation.

For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Privacy policy for our Facebook page:

Data protection information: name and address of the responsible persons:

Jointly responsible for the operation of this Facebook Page are, within the meaning of the EU Data Protection Basic Regulation and other data protection regulations, those:

Facebook Ireland Ltd. (hereinafter "Facebook") 4 Grand Canal Square Grand Canal Harbour Dublin 2 Ireland

and

Ki.Nd - Kinderwunschzentrum Niederrhein, Practice Dr. med. Georg Döhmen, represented by Mr. Georg Döhmen Madrider Str. 6 41069 Mönchengladbach Germany

Information about our Facebook page

We operate this site to promote our services and to communicate with you as a visitor and user of this Facebook page and our website. For more information about us, our activities, companies, etc., please visit our website at www.ki-nd.de.

We, as operators of the Facebook Page, have no interest in collecting and further processing your individual personal data for analysis or marketing purposes. Further information on our handling of personal data can be found in our privacy policy of our website at www.ki-nd/en/daten protection The operation of this Facebook Page, including the processing of users' personal data, is based on our legitimate interest in a contemporary and supportive information and interaction opportunity for and with our users and visitors in accordance with Art. 6 para. 1 lit. f. DSGVO.

Processing of personal data by Facebook

The European Court of Justice (ECJ) decided in its judgment of 5 June 2018 (http://curia.europa.eu/juris/document/document.jsf?text=&docid=202543&pageIndex=0&doclang=DE&mode=req&dir=&occ=first&part=1&cid=298398) that the operator of a Facebook page is jointly responsible with Facebook for the processing of personal data. We are aware that Facebook processes user data for the following purposes:

  • Advertising (analysis, creation of personalized advertising)
  • Creation of user profiles
  • Market research.

Facebook uses cookies to store and further process this information, i.e. small text files that are stored on the various end devices of users. If the user has a Facebook profile and is logged in to it, the storage and analysis is also carried out across devices.

The Facebook data protection declaration contains further information on data processing: www.facebook.com/about/privacy/

Objection possibilities (so-called opt-out) can be set here: www.facebook.com/settings and here www.youronlinechoices.com.

Facebook Inc, the US parent company of Facebook Ireland Ltd. is certified under the EU-U.S. Privacy-Shield and thus gives the commitment to comply with European data protection guidelines. Further information on Facebook's privacy shield status can be found here: www.privacyshield.gov/participant;

The transmission and further processing of personal data of the users to third countries, such as the USA, as well as the possible risks for the users associated with this cannot be excluded by us as operators of the site.

Statistical data

Via the so-called "Insights" of the Facebook page, statistical data of different categories are available for us. These statistics are generated and provided by Facebook. As the operator of the site, we have no influence on the generation and presentation of these statistics. We cannot turn off this function or prevent the generation and processing of the data. For a selectable period of time as well as for the categories fans, subscribers, persons reached and interacting persons, the following data will be provided to us by Facebook in relation to our Facebook page:

Total number of page views, "Like" information, page activity, post interactions, reach, video views, post reach, comments, shared content, responses, percentage of men and women, country and city of origin, language, shop views and clicks, clicks on route planner, clicks on phone numbers. This also provides data on the Facebook groups linked to our Facebook page. Due to the constant development of Facebook, the availability and processing of data changes, so that we refer to the above-mentioned Facebook privacy policy for further details.

We use this data, which is available in aggregated form, to make our contributions and activities on our Facebook page more attractive to users. For example, we use age and gender distributions for customized targeting and users' preferred visiting times for optimized scheduling of our posts. Information about the type of end devices used by visitors helps us to visually and creatively adapt our posts to them. According to the Facebook Terms of Use, which each user agreed to when creating a Facebook profile, we can identify subscribers and fans of the site and view their profiles and other shared information about them.

User rights

Since only Facebook has full access to the user data, we recommend that you contact Facebook directly if you wish to request information or ask other questions about your rights as a user (e.g. right to deletion). If you need support or have any other questions, please contact us by e-mail at info@ki-nd.de. If you no longer wish to use the data processing described here in the future, please remove the link between your user profile and our site by using the functions "I no longer like this site" and/or "Do not subscribe to this site".

Status of the information: 26.08.2018