DATA PROTECTION DECLARATION
This data protection information applies to data processing by
Responsible body:
Ki.Nd Mönchengladbach
Madrider Str. 6
41069 Mönchengladbach
Phone: (0 21 61) 49 686-0
E-mail: info@ki-nd.de
Data protection officer:
digitEX | Dirk Hellmann
Mail: info@digit-ex.de
Of course, contact can also be arranged via our practice.
Server log files
The provider of our website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Visited website
- Time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used in anonymised form
The above data is processed by us for the following purposes
- Ensuring a smooth connection to the website,
- Ensuring a comfortable use of our website,
- analysing system security and stability and
- for general administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.
Cookies & tracking technologies
We use various tracking technologies and cookies on our website to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your end device and save certain settings and data for exchange with our system via your browser.
The individual categories of cookies that we use are described in more detail below.
Necessary: These tools help us to make our website technically accessible and usable for you. Essential basic functionalities such as navigation on the website, the correct display in your Internet browser or consent management via the consent layer are made possible. Our website cannot function without these tools. Furthermore, the tools help us to offer you certain services on our website that you can expect under normal circumstances when visiting the site and to offer you a customised user experience of our website.
Your data is collected on the legal basis of Section 25 (2) sentence 2 TTDSG in conjunction with Art. 6 para. 1 sentence 1 lit. f GDPR (legitimate interest), as we assume that it is in your interest that our website is usable for you and that you consider certain services to be a prerequisite on our website.
Statistics: We want to constantly improve the user-friendliness of our website. We therefore use tools that pseudonymously measure and analyse which functions and content on our site are used particularly often and frequently in order to understand which content and products on our site are of particular interest to users. The data collected remains under our full control and is not used to display adverts on the internet.
The legal basis for data processing is your consent in accordance with Section 25 (1) TTDSG and Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future.
Marketing: These tools are used to show you adverts on websites on the Internet with content tailored to you that we believe may be particularly relevant to you. The cookies used utilise advertising networks of companies that process your data as independent controllers. The legal basis for data processing is your consent in accordance with Section 25 (1) TTDSG and Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future.
Via our cookie banner, you have the option of either agreeing to the use of all cookies or rejecting them and making an individual selection. Exceptions to this are the necessary cookies that are required to display the website.
Of course, you can also set your Internet browser so that it does not accept cookies. You can usually call up corresponding information on how to do this via the help function of your Internet browser. However, we would like to point out that in this case some functions may only be available to a limited extent.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been dealt with.
SSL encryption
This site uses SSL encryption in conjunction with the highest level of encryption supported by your browser for security reasons and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Google Maps
This website uses Google Maps to display maps and to create directions. Google Maps is operated by:
Google Ireland Limited (‘Google’),
Gordon House,
Barrow Street,
Dublin 4, Ireland.
The Google WebFonts service from the same provider is also loaded to display the map and the associated labelling.
For this processing, your browser must establish a connection to a Google server. As a result, Google receives the information that our website has been accessed from your IP address. In Google's privacy policy at: www.google.com/intl/de/policies/privacy and at developers.google.com/fonts/faq you will find information about what data is collected and for what purpose. The additional terms of use for Google Maps can be found at: https://www.google.com/intl/de_de/help/terms_maps.html.
The operator itself will not use the data entered in Google Maps under any circumstances and will not create any movement profiles or similar. The sole purpose of integrating Google Maps into our website is to provide our customers with a simple tool to simplify the journey to our company. We do not pass on any data entered in this regard.
The legal basis for data processing is your consent in accordance with Section 25 (1) TTDSG and Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future.
Online appointment allocation Doctolib
Our practice uses the services of Doctolib GmbH, Mehringdamm 51, 10961 Berlin as a so-called processor for the technical implementation of online appointment allocation. The data collected for the appointment (surname, first name, date of birth, address, telephone number, e-mail address, health insurance status, referring doctor, reason for visit and appointment history) are processed by the controller within the framework of the treatment relationship and the treatment contract concluded for this purpose (Art. 6 para. 1 lit. b GDPR).
Doctolib offers us a modern calendar system and also gives our patients the opportunity to make appointments with us online at www.doctolib.de. The data protection provisions available on the Doctolib website (https://www.doctolib.de/datenschutzerklaerung) apply to online appointment bookings.
We have satisfied ourselves that Doctolib, as our processor, processes all data strictly in accordance with data protection law and applies the highest security standards. In particular, Doctolib does not pass on any data to commercial providers.
Only you and our practice have access to your data; no Doctolib employee can access this data. In addition, all Doctolib employees are expressly contractually bound to comprehensive confidentiality.
As part of our appointment management, we also send reminder text messages or emails via the Doctolib calendar system. Patients can therefore receive a reminder message even if they have not made their appointment online on the Doctolib website. We will only send you these reminders if you have given us your express consent to do so.
The legal basis for the processing of your data is Art. 6 (1) b GDPR (in the case of a treatment order that you place with us), Art. 6 (1) a GDPR (consent for appointment reminders or text messages by e-mail) and Art. 9 (2) h GDPR (health care purposes).
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is
Google Ireland Limited (‘Google’),
Gordon House,
Barrow Street,
Dublin 4, Ireland.
This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyse the activities of a user across devices.
Google Analytics uses so-called ‘cookies’. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server and stored there.
IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there.
Purpose of processing
Google will use the information collected on our behalf to analyse your use of this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on terms of use and data protection at www.google.com/analytics/terms/de.html or at policies.google.com;
Duration of data storage
The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month
Legal basis
The legal basis for data processing is your consent in accordance with Section 25 (1) TTDSG and Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future.
The use of cookies can be prevented by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Privacy policy for our Facebook fan page
We are pleased that you are visiting the page we operate at www.facebook.com/p/Kinderwunschzentrum-Niederrhein-100030928797177/ (hereinafter referred to as the ‘Facebook page’) and would like to inform you in this privacy policy about how personal data is processed in connection with your visit or interactions with our Facebook page or its content. Personal data is any information relating to an identified or identifiable natural person (hereinafter ‘data subject’).
Controller
A controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
If you transmit personal data to us via our Facebook page and we alone decide on the purposes and means of processing, the controller is
Ki.Nd Mönchengladbach
Madrider Str. 6
41069 Mönchengladbach
is the sole controller for the processing.
Insofar as personal data is processed in connection with our Facebook page and Facebook alone decides on the purposes and means of processing, Facebook Ireland Limited (hereinafter ‘Facebook’) is the sole controller.
Facebook Ireland Limited (hereinafter referred to as ‘Facebook Ireland’)
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Ireland
is the sole controller for the processing.
Data protection officer
The contact details of our data protection officer can be found in the ‘Data Protection Officer’ section of this statement.
You can contact Facebook Ireland's data protection officer using the online contact form provided on the Facebook platform.
We would like to point out that you use our Facebook page and its functions at your own
responsibility. This applies in particular to the use of the interactive functions
(e.g. commenting, sharing, rating).
Scope of the processing of personal data
1. information on data processing by Facebook Ireland
The Facebook Privacy Policy specifies the categories of personal data that are processed when using Facebook products, describes in general terms the purposes for which this data is used and specifies the categories of recipients to whom this data may be disclosed. Under the link provided, you will also find information on the legal basis for the processing of this data and information on how you can withdraw your consent to the processing of personal data. Further information on the respective legal basis can be found here.
In the Data Policy, you will find information on how you can exercise your rights of access, rectification, portability and erasure vis-à-vis Facebook Ireland. Under this point you will also find information about your right to object to certain processing of personal data. You can find more information about your control options in this help article.
In the Data Policy, you will also find information about the duration for which personal data is stored and information about the criteria for determining this duration and the possibility of blocking or deleting Facebook accounts.
2. information on the use of cookies by Facebook Ireland
If you visit our Facebook page and your browser allows cookies to be stored, Facebook Ireland stores information in the form of small text files in your browser's memory (hereinafter referred to as ‘cookies’) and can access this information when you visit the Facebook platform or a website that integrates Facebook technologies.
We would like to point out that Facebook Ireland is able to track your user behaviour (across devices for logged-in users) on other websites beyond the Facebook platform by means of the cookies used. This applies both to people registered on the Facebook platform and to those not registered there.
We would also like to point out that we have no influence on the data processing carried out by Facebook Ireland in connection with cookies. It is also possible to visit our Facebook page if you configure your browser so that no cookies are stored by the Facebook platform. Information on how to adjust the settings for cookies in your browser can usually be found in the help section of the browser you are using.
If you are registered or logged in to Facebook and want to prevent Facebook Ireland from linking your visit to our Facebook page to your Facebook user account, you should log out of Facebook or deactivate the ‘stay logged in’ function, delete the cookies stored on your device and close and restart your browser.
3. data processing for interactions on our Facebook page
Our Facebook page offers you the opportunity to react to our posts, comment on them and send us private messages. Please check carefully what personal data you share with us via our Facebook page. If you do not want Facebook to process personal data that you have transmitted to us, please contact us by other means.
In addition to the content you submit, depending on your privacy settings, we may see information about your profile, your likes and your posts. You can find out how to change your privacy settings in this help article.
We process your data when you contact us or interact with our site or its content on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in responding to your enquiry. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.
Privacy policy for Instagram
Thank you for visiting the page we operate at www.instagram.com/kinderwunschzentrumniederrhein/
(hereinafter referred to as the ‘Instagram page’) and inform you in this privacy policy about how personal data is processed in connection with visits to or interactions with our Instagram page or its content. Instagram is an online service for sharing photos and videos that belongs to Facebook. Personal data is any information relating to an identified or identifiable natural person (hereinafter ‘data subject’).
Controller
A controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
If you submit personal data to us via our Instagram page and we alone decide on the purposes and means of processing, the controller is
Ki.Nd Mönchengladbach
Madrider Str. 6
41069 Mönchengladbach
is the sole controller for the processing.
Insofar as personal data is processed in connection with our Instagram page and Facebook alone decides on the purposes and means of processing, Facebook Ireland Limited (hereinafter ‘Facebook’) is the sole controller.
Facebook Ireland Limited (hereinafter referred to as ‘Facebook Ireland’)
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Ireland
is the sole controller for the processing.
Data protection officer
The contact details of our data protection officer can be found in the ‘Data Protection Officer’ section of this statement.
You can contact the data protection officer of Facebook Ireland via the online contact form provided on the Facebook platform.
Scope of the processing of personal data
1. information on data processing by Facebook Ireland
The Instagram Privacy Policy lists the categories of personal data that are processed when using Facebook products, describes in general terms the purposes for which this data is used and lists the categories of recipients to whom this data may be disclosed. Under the link provided, you will also find information on the legal basis for the processing of this data and information on how you can withdraw your consent to the processing of personal data. Further information on the respective legal basis can be found here.
In the Data Policy, you will find information on how you can exercise your rights of access, rectification, portability and erasure against Facebook Ireland. Under this point you will also find information about your right to object to certain processing of personal data. You can find more information about your control options in this help article.
In the Data Policy you will also find information about the duration for which personal data is stored and information about the criteria for determining this duration and the possibility of blocking or deleting Instagram accounts.
2. information on the use of cookies by Facebook Ireland
When you visit our Instagram page and your browser allows cookies to be stored, Facebook Ireland stores information in the form of small text files in your browser's memory (hereinafter referred to as ‘cookies’) and can access this information when you visit the Facebook platform or a website that integrates Facebook technologies. For more information on the purpose of the cookies used, the integration of these cookies by other websites and your control options in this regard, please refer to the information on Instagram cookies.
We would like to point out that Facebook Ireland is able to track your user behaviour (across devices for logged-in users) on other websites beyond the Instagram platform by means of the cookies used. This applies both to persons registered with the Instagram platform and to persons not registered there.
We would also like to point out that we have no influence on the data processing carried out by Facebook Ireland in connection with cookies. It is also possible to visit our Instagram page if you configure your browser so that no cookies are stored by the Facebook platform. Information on how to adjust the settings for cookies in your browser can usually be found in the help section of the browser you are using.
If you are registered or logged in to the Instagram or Facebook platform and wish to prevent Facebook Ireland from associating your visit to our Facebook page with your Instagram or Facebook user account, you should log out of Facebook or deactivate the ‘stay logged in’ function, delete the cookies on your device and close and restart your browser.
3. data processing for interactions on our Instagram page
Our Instagram page offers you the opportunity to react to our posts, comment on them and send us private messages. Please check carefully what personal data you share with us via our Instagram page. If you would like to avoid Facebook processing personal data that you have transmitted to us, please contact us by other means.
In addition to the content you submit, depending on your privacy settings, we may see information about your profile, your likes and your posts. You can find out how to change your privacy settings in this help article.
We process your data when you contact us or interact with our site or its content on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in responding to your enquiry. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.
We process the data provided by you in this context and which may be accessible to us in order to safeguard our legitimate interests in contacting and communicating with our interested parties, which predominate in the context of a balancing of interests. This also constitutes our legitimate interests in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
As far as possible, your data will be deleted when we cease to operate our Instagram page. Any further storage of this data by Facebook Ireland will be governed exclusively by the provisions of the Instagram Privacy Policy and Instagram Terms of Use.
Rights of data subjects
Of course, you have the right to receive information about the personal data stored about you free of charge. You also have the right to have incorrect data corrected, blocked or deleted.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. Data entered will be used exclusively for the purpose stated in each case.
You have the right
- to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
- in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us
- in accordance with Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
- in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
- in accordance with Art. 7 para. 3 GDPR, to revoke your consent given to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future and
- to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.
Status of the information: 1.04.2025